One year. (The following problems are excluded from the warranty: due to accidents, misuse,misapplication, storage damage, negligence,or modification to the Equipment or its components. ALSO THE EASY BROKEN SPARE PART IS NOT INCLUDED IN THE GUARANTEE)
2. After service:
Send professional techinical for machine installation , operation, training. The buyer shall be responsible for all costs of service like VISA air tickets, accommodation and local transportation
Q: How about the after sales service?
A: We have a strong team for after sales services. We have 1 year warranty for all the machines
Q: Are you a factory or a trading company?
A: We're a manufacturer specializing in tissue equipments and packaging machines.
Q: Where's your factory? How can I visit it?
A: We're in Wenzhou city, Zhejiang province,China .You can fly to Wenzhou, and we'll pick you up atthe airport.
Q: How does your factory do regarding quality control?
A: Quality is our main topic, it's the basement of a company's development. We've passed the GMPcertification, CE certification, ISO9001 International Quality Control System Certification.
Q: What information should,provide in order to get a quotation?
A: -Dimension of your products(Lengths Width"Height)